Today I did furher testing.
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I deleted ll drivers, installed the problem printer - works fine. Installed the new network printer - printed fine. This time though, I tested the hp printer after the network mp printer - does not print. This got me to the same issue that I had before, but it turned on a lightbulb. After a bit more testing, I could recreate the problem by printing to the network machine first followed by the HP machine. Here is where the old IT side of me kicked in - Don't trust what people tell you.
I waned to ind out the difference between these two drivers but instead found this fascinating article pertaining to Ricoh not longer using their driver. This is an interesting read, but the short of it is that even though the driver is pretty well designed and allows for awesome functionality, it has serious problems.
Even the technicians of Ricoh say not to use it. And that seems to be that. If you have any added comments question or anything, post it here or email me on my spiceworks account. I'm always looking to add admins to my admin group on spiceworks I spoke to the technician that installed our printers and he said that he had not heard of this before, but did notice that the Refined Printing Command Stream RPCS driver is no longer included on the install CD's Comfirming the article.
This reporter is happy on a nice discovery I smell the stench of corrupt print drivers. First delete the printer form Devices and Printers. Right-click the offending driver s and select "Remove Driver Package If you get errors, make sure the printer really is gone under "Printers" in the tree on the left side of Print Management.
Once the driver package is gone, add the printer again by whatever means you favor. It does sound strange.
Can print a test page but not a document
Have you any firewalls blocking port ? Also have you turned off bidirectional printing on the printers this may be causing an issue because the server is expecting a response from the servers. Check your permissions on the spooler and drivers folder structure: The problem never existed until recently as said above and as an added treat, I was informed that a colleague of mine was experiencing similar problems on his network elsewhere. The difference was tha it was random printers and they would reconnect after a while.
I wondered if they were related, but that is still undetermined. Don't worry as I have a few suggestions which should help you resolve this issue. To provide you with an accurate solution, I'll need a few more details: Have you recently made any changes on the printer before the issue started? Have you tried to clean the ink cartridge contacts? In the meantime, let's try these steps here: Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. Remove all the ink cartridges and then try to perform a hard reset on the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
Prints a test page fine, but nothing else | Tom's Hardware Forum
Remove USB cable, if present. Wait for minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Turn on the printer and wait till warm-up period finishes and the printer is idle. Now insert the ink cartridges and then try to print a test page and check if it works.
If the printer is making a good copy, then the printer hardware is fine. If the copy comes out fine, I would suggest the next step would be to do a clean install of the printer software: First, unplug the USB cable from the printer if present. Now go to Control panel — Devices and printer — Select all the printer entries and remove the device.
Under print server properties, go to drivers - remove any entry there as well. Restart your computer. Any ideas?
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I have the same question Josh-H Replied on October 24, In reply to AnthemGranny's post on October 22, Hi, When you print from email, are you using an email application like Outlook, or are you logging on to your email account with a web browser like Internet Explorer. Also, what web browser do you use?